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Contact Relationship Management

ChamberZoom vs SalesForce

SalesForce is the largest provider of cloud-based CRM, and we here at ChamberZoom recognize that there are many companies out there that have an existing infrastructure built around it. ChamberZoom is different in that SalesForce provides ONLY CRM, while a ChamberZoom account includes Intelligent CRM, marketing automation tools, lead scoring, predictive analytics, websites, web analytics, project management, and much more. The beauty of ChamberZoom is that we can either work as a complete business operating system, or in tandem with another CRM like SalesForce.

CUSTOMER RELATIONSHIP MANAGEMENT JUST GOT EASIER

The ability to track leads and convert them into customers is critical to the growth of your business. Your sales team needs a place to keep notes, share information and record conversations in order to close the sale. Using a CRM system to manage customer and potential customer relationships not only help close sales quickly, but also enables your business stay on top of feedback as well as emerging trends. ChamberZoom automatically keeps all of these elements in synch with all of your sales, marketing and automation.

BETTER, EASIER TO USE, AND LESS EXPENSIVE

ChamberZoom's Intelligent CRM solution is untouched when it comes to features and price. ChamberZoom doesn't charge you additional fees to add more users. Unlimited users, unlimited monthly emails, with substantially lower prices are a few of the features that make ChamberZoom the perfect companion for SalesForce - and no certified trainer needed! In addition to CRM, your ChamberZoom account includes email marketing, project management, event management, website analytics and more.

WE RECOGNIZE YOU MAY HAVE TO KEEP YOUR SALESFORCE

And for that, we have a solution. You can always connect SalesForce to ChamberZoom and use ChamberZoom for our marketing automation tools. You want to leverage your existing CRM, and we're here for you. We can help port relevant data to your ChamberZoom account, usually bringing your SalesForce campaigns in to ChamberZoom as groups.

Feature	ChamberZoom	SalesForce
Price (based on "Enterprise" solution)	$99/month	$125/month
Monthly Emails	Unlimited	Limited, can only send in batches of under 500 contacts
Users	Unlimited	1 (Additional users cost $125/month each)
Customer Relationship Management (CRM)	Included	Included
Lead / Opportunity Management	Included	Included
Lead Scoring	Included	App Required
Predictive Analytics	Included	App Required with significant investment in design
Marketing Automation	Included	App Required
Realtime Alerts	Included	App Required
Email Targeting	Included	App Required
Email Tracking	Included	App Required
Email Templates	Included	App Required
Surveys	Included	App Required
Collaboration, Media File Sharing & Storage	Included	Included, with Chatter
Media File Download Tracking	Included	App Required
Event Registration	Included	App Required
Project Management	Included	App Required
Accounting / Financials	Included	App Required
Ticketing System	Included	App Required
Private Wiki Tools	Included	App Required
Integrated Social Media Manager	Included	App Required
Website Tracking with Campaign Filtering	Included, and with automatic CRM Integration	App Required
Brand Monitor	Included	App Required
Website / Landing Page Builder	Included	App Required
Mobile Marketing	$1.50 phone number/month 1.5 cents/SMS Included inbound call manager with text-to-speech, caller recognition and CRM integration Included click-to-call with automatic CRM integration Included SMS to opt-in with automatic email address request if not already in CRM	App Required